Membership and access
How do I join?
Click the Join button anywhere on the site and follow the checkout steps. The whole process takes about a minute. Once your payment is confirmed, your login is active right away. There is no waiting period and no approval step in between. If the payment goes through, you are in.
How much does the membership cost?
The current price is listed on the join page, along with the different subscription lengths we offer. Prices are shown in the currency that matches your region, so what you see at checkout is what you pay. We do not add hidden fees after the fact.
Do you offer a trial?
We run limited trial offers from time to time. When a trial is available, it is advertised on the tour and offer pages. Trials give you access to a portion of the site for a short period so you can see whether the content is for you before committing to a full membership.
Can I share my login with a friend?
No. Each membership is for one person only. Sharing credentials is against the terms and can get the account closed without a refund. If you want someone else to have access, they should sign up on their own.
What devices does the site work on?
The member area works on desktop, tablet and mobile browsers. There is no app to install. If your device can run a modern browser and play video, it can access the site. The player adjusts to different connection speeds automatically.
Billing
What payment methods do you accept?
All major credit and debit cards are accepted, along with the usual alternative payment methods offered by our billing partners. The exact list is shown at checkout, since it varies slightly by region.
Is my payment discreet?
Yes. Charges show up on your statement under a neutral billing name that does not mention pantyhose, nylon or anything else specific to the site. We never store your card details on our own servers. Everything is handled by established third-party processors.
I was charged but I do not have access. What now?
First, check the email you used at signup for the confirmation message. Sometimes the login details land in spam or promotions. If you still cannot get in, contact billing support with the transaction ID and the date of the charge, and they will sort it out quickly.
Can I get a refund?
Refunds are handled case by case. If there was a billing error or a duplicate charge, we will refund it. If you simply changed your mind, it depends on how recent the charge is and which subscription type you signed up for. The fastest way to find out is to contact billing support and explain the situation.
Cancellation
How do I cancel?
You can cancel from your account settings, or by contacting support if you prefer. There is no phone call required and no retention script to sit through. Once you cancel, the recurring charge stops.
What happens when I cancel?
Your account stays active until the end of the period you already paid for. After that, access ends. Anything you downloaded while you were a member stays on your device. We do not revoke files after cancellation.
Will I be charged again after cancelling?
No. Once the cancellation goes through, no further charges are made. If you see a charge after cancelling, contact billing support immediately with the date and amount, and they will investigate.
Content and downloads
How often is new content added?
We release on a fixed weekly schedule. New scenes land in the galleries and in the video store at the same time. If you are a regular, you will notice that the release days are consistent. We do not skip weeks and we do not dump a month of content at once and then go quiet.
Can I download videos?
Yes. Downloads are enabled for all members. You can save any video in the catalog to your device in the highest quality we have available for that scene. There is no daily limit and no per-download charge.
Are downloads DRM-free?
Yes. The files we provide are not wrapped in DRM. They will play in any standard video player, and they will keep working after your membership ends. You are not renting the files, you are keeping them.
What happens if a video is broken?
Occasionally a file has an issue on a specific device or browser. If that happens, contact support with the scene title and what you were trying to play it on, and it will be looked at. Most issues turn out to be browser-related, and there is usually a quick fix.
Account and security
I forgot my password. What do I do?
Use the password reset link on the login page. It will send a reset email to the address you signed up with. If you do not see it, check spam and promotions folders. If it still does not arrive, contact support and they will help you regain access.
Is my personal information safe?
Yes. We collect only what is needed to run your account, and we do not sell or share personal data with third parties outside our billing and support partners. The full details are in the privacy policy, which you can read at any time.
How do I contact support?
Use the support page. There are separate contact forms for billing questions and for everything else, so your message gets routed to the right person faster. Response times are usually within a few hours, sometimes sooner.
Do you have an affiliate program?
Yes, and it is open to anyone. If you run a site, blog or social account that fits the niche, you can apply through the affiliate contact form on the support page. Details and commission rates are sent after the application is reviewed.
If you did not find your question here, the support page is the next step. A real person reads every message that comes in, and most questions get answered the same day.